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BIFRATECH • NIGERIA
Technical Services.
Real Solutions.
BIFRATECH is a Nigerian technology and technical service marketplace connecting customers with approved technicians, diagnostics, technical projects, solutions and a growing marketplace for technical materials, spare parts, tools and equipment.
ONE TRUSTED TECHNICAL CONNECTION
Tell BIFRATECH what you need.
Our team reviews the request, coordinates an approved technician where applicable, manages the service process and keeps the customer informed.
Approved Professionals
Technicians are reviewed and managed through BIFRATECH.
Private Requests
Your service request is handled privately.
Go-Ahead Control
No Go-Ahead means no chargeable work starts.
Nationwide Expansion
Service coverage continues to expand across Nigeria.
CUSTOMER DASHBOARD
My Requests
Everything you send to BIFRATECH, with its code and its status.
Account
Your account code
Your job
Your requests
Your history
BIFRATECH STAFF
Master Control
Every registration, request and artisan report, in one place.
ARTISAN DASHBOARD
Your BIFRATECH Artisan Profile
Your application has been verified and approved by BIFRATECH.
Your account code
Your jobs
Send BIFRATECH a report
Found a job lead, a price change, a problem on site or a safety risk? Send it here. You get a code and can follow what BIFRATECH does with it.
Your reports
Your history
WHAT WE DO
Technical Services & Products
Explore BIFRATECH solutions visually. Choose the service or product you need and continue to the details.
BIFRATECH SOLUTIONS
Diagnostics, Products & Future Technology
BIFRATECH is building beyond ordinary technical services, including diagnostic technology, monitoring products and a technical marketplace.
🧠
Technical Diagnostics
BIFRATECH helps identify and narrow faults before the appropriate repair action is taken.
⚙️
Generator Diagnostics
BIFRATECH identifies or narrows the fault. The customer's mechanic can then carry out the repair.
We diagnose. Your mechanic repairs.
📡
Connected Technical Future
BIFRATECH is developing connected technology to support better monitoring, diagnostics and technical management.
THE BIFRATECH MARKETPLACE
One place for every technical need
Verified artisans, genuine materials and connected monitoring, together and traceable. These doors are locked while we finish them. Press the button on any of them and we will tell you the day it opens.
LOCKED · OPENING SOON
LIVE NOW
BIFRATECH Marketplace
Find, compare and order. Services and materials, one catalogue.
- Verified artisans and genuine materials side by side
- Request, compare and order without phone-chasing
- Every order and job traceable by its own BIFRATECH code
LOCKED · OPENING SOON
LIVE NOW
BIFRATECH Online Store
Quality materials, delivered to your site.
- Cables, breakers, solar and inverter parts, fittings and tools
- Items checked by BIFRATECH before they reach you
- Clear prices with the details shown before you order
LOCKED · OPENING SOON
LIVE NOW
BIFRATECH Parts Center
The right part, found for you.
- Tell us the part or send a photo
- BIFRATECH sources it and shows you the options
- Fitted by a verified BIFRATECH artisan if you wish
LOCKED · OPENING SOON
LIVE NOW
CONCEPT IN DEVELOPMENT
Black Box Magic™
Know where your vehicle is, always.
- Live tracking and geofence alerts
- Security events sent straight to your phone
- One view for a single car or a whole fleet
LOCKED · OPENING SOON
LIVE NOW
CONCEPT IN DEVELOPMENT
Black Box Extension™
Your home and generator, watched for you.
- Remote diagnostics and fault alerts
- Generator and appliance health at a glance
- A BIFRATECH artisan sent with the fault already known
These are planned features. Descriptions may change before launch and nothing here can be bought yet.
HOW BIFRATECH WORKS
One Controlled Service Process
Customers request service through BIFRATECH. Approved technicians are coordinated by BIFRATECH rather than customers directly selecting technicians.
1
Request
Tell BIFRATECH what service you need and where it is required.
2
Review & Assignment
BIFRATECH reviews the request and coordinates an approved technician where applicable.
3
Inspection & Quotation
The technician inspects the work and submits the applicable findings and quotation.
4
Customer Approval
The customer reviews and accepts the applicable quotation and payment process.
5
Payment Verification
BIFRATECH verifies the payment through the applicable process.
6
Go-Ahead Order
Only after payment verification does BIFRATECH issue the official Go-Ahead Order.
7
Work Starts
The technician starts chargeable work only after the official Go-Ahead.
8
Completion
Completion, customer confirmation, feedback and settlement follow the BIFRATECH process.
BIFRATECH SERVICE CONTROL
NO GO-AHEAD = NO START
Assignment, inspection, discussion of price or payment intention alone does not authorize the start of chargeable work. The assigned technician must wait for the official BIFRATECH Go-Ahead Order.
BIFRATECH WORK
Technical Projects & Activities
Our public presentation can grow as BIFRATECH completes and publishes approved projects and technical activities.
❄️
Cooling & HVAC Projects
Installation, servicing, maintenance, diagnostics and repair activities.
⚡
Generator & Power Projects
Generator diagnostics, electrical work and power-system technical activities.
☀️
Solar & Energy Projects
Energy-system assessments, installations and maintenance through appropriate BIFRATECH capability.
🏠
Appliance Projects
Washing machines, refrigerators, freezers and home and office appliance support.
🔧
Plumbing & Electrical
Installation, maintenance, diagnostics and repair coordination.
🚀
Future BIFRATECH Products
Black Box Magic™, Black Box Extension™ and other technology products are being developed for future activation.
NATIONWIDE SERVICE COVERAGE
BIFRATECH Across Nigeria
Our head office is in Port Harcourt, with operations and service expansion into Lagos, Abuja and other locations through an approved network.
Service Coverage
Availability depends on the service, location and approved technical capacity at the time of request.
📍 Rivers State
📍 Lagos
📍 Abuja / FCT
🇳🇬 Nationwide Expansion
🛠️ Approved Technician Network
📡 Location-Based Coordination
CUSTOMER SERVICE REQUEST
Request a BIFRATECH Service
Tell us what you need. BIFRATECH will review your request and coordinate the next step.
Service requests can only be submitted from a BIFRATECH customer account.
You are signed in with a different account type.
Your service request has been received.
Keep this Request ID. BIFRATECH will review your request and contact you. No chargeable work starts without your Go-Ahead.
BIFRATECH Terms & Conditions
1. Introduction
These Terms and Conditions govern the customer's use of BIFRATECH services and related marketplace activities.
2. Requesting a Service
Customers submit service requests to BIFRATECH. Customers do not directly select or privately engage technicians through the public platform.
3. Inspection and Site Visit
Where applicable, an approved technician may visit the service location to inspect the reported issue and determine the appropriate technical work.
4. Quotation and Price Agreement
The applicable quotation is based on the inspection, agreed scope of work, materials and other relevant factors.
5. Payment
Payment must be verified through the applicable BIFRATECH process before chargeable work begins.
6. BIFRATECH Go-Ahead Order
An assigned technician must wait for the official BIFRATECH Go-Ahead Order. Assignment, inspection or agreement on price alone does not authorize the start of chargeable work.
7. Additional Work
Additional work discovered after the original quotation may require a separate quotation and customer approval before additional chargeable work is performed.
8. Live Service Video
Where enabled and authorized, private service video may be available for the customer and BIFRATECH. It is separate from public promotional video.
9. Customer Privacy
Customer requests, contact information, service addresses and related information are handled through the applicable BIFRATECH process.
10. Customer Conduct
Customers are expected to provide accurate information and cooperate with reasonable service requirements.
11. Complaints and Disputes
Customers may report service concerns to BIFRATECH for management review under the applicable complaints and dispute process.
12. Products and Marketplace
Products, materials, spare parts, tools and equipment offered through the BIFRATECH marketplace may be subject to separate product and purchase terms.
13. Changes to Terms
BIFRATECH may update its terms and policies. Applicable acceptance and version records will be maintained according to the platform process.
14. Governing Law
Applicable Nigerian law will govern the final adopted terms, subject to the definitive legal documents published by BIFRATECH.
15. Contact
BIFRATECH LIMITED
2 Jaka Street, Akpajo, Eleme LGA, Rivers State,
Nigeria.
Phone: 09057126645 / 09165537729
Email: info@bifratech.com
PRIVATE SERVICE EXPERIENCE
Service Visibility
Public promotional playback is separate from private service video. Where authorized, customers can receive access to the service area associated with their own approved and paid job.
🎥
Private Live Service Video
Authorized customers may receive a private service view for their own job. It is not a public video feed.
🔒
Job-Specific Access
Access is tied to the applicable customer service request and authorization.
⏱️
Service Video Rules
The service process may require video at the opening and final stages of work, subject to the applicable safety and privacy rules.
CONTACT BIFRATECH
We Are Here to Help
BIFRATECH LIMITED is building a growing technical service network across Nigeria.
Head Office
Address:
2 Jaka Street, Akpajo, Eleme LGA, Rivers State, Nigeria.
2 Jaka Street, Akpajo, Eleme LGA, Rivers State, Nigeria.
Primary Location:
Port Harcourt / Rivers State
Port Harcourt / Rivers State
Operations:
Lagos, Abuja and expanding locations
Lagos, Abuja and expanding locations
Contact Details
Phone:
09057126645
09165537729
09057126645
09165537729
WhatsApp:
09057126645
09057126645
Email:
info@bifratech.com
info@bifratech.com
Support:
support@bifratech.com
support@bifratech.com
BIFRATECH
Connecting You to Quality.
Fixing Problems. Delivering Comfort.